
Co-Founder & 50% Partner | EMS ops Hub Co-Founder
RAAFAT AL HAYEK
Co-leading Heartland's premium medical transportation vision and co-building EMS ops Hub software as an equal partner in the future of medical transportation.


We believe every medical trip is more than a ride — it's a moment where safety, comfort, timing, and compassion meet. We're almost ready to move you.

Heartland Medical Transport was built by clinicians, drivers, and dispatchers who refused to accept that a medical ride had to feel cold, late, or impersonal. Every vehicle in our fleet is engineered for comfort. Every crew member is certified, background-checked, and trained in compassionate care.
We don't move patients. We move people — through some of the most important moments of their lives — with the calm, the precision, and the warmth that those moments deserve.
Heartland Medical Transport and EMS ops Hub are built as a 50/50 partnership — Raafat Al Hayek and David Ibrahim co-lead every decision with equal ownership, authority, and commitment.


Every promise we make is backed by certified crews, licensed operations, and a dispatch line that never goes to voicemail.
A booking process designed for families and facilities — no callbacks, no confusion, no waiting on hold while care is on the line.
Dispatched from Huntingdon Valley, PA — serving hospitals, dialysis centers, nursing homes, and homes across the tri-state region.
Our stretcher unit is the backbone of the fleet — a fully equipped ambulance structure ready for non-emergency medical transport with clinical-grade safety, comfort, and dignity.
Tell us where, when, and a few details about the patient. Dispatch confirms by phone within minutes — 24/7.
We work with most major medical insurance providers — and offer transparent self-pay rates.
We coordinate daily discharges, transfers, and recurring treatment runs with major hospitals, dialysis centers, rehab facilities, and senior living communities across the Tri-State region.
"They treated my mother like family — calm, careful, and on time. The dispatcher answered on the second ring."
At Heartland, every team member matters. We're hiring compassionate EMTs and seasoned Emergency Vehicle Operators who lead with empathy, professionalism, and pride. Every application is read by a human, every story respected. If you're ready to grow with a team that takes care of its own, we'd love to meet you.
We open in 60 days — but our line is already on. Tell us what you need, and we'll have a plan ready the moment our doors open.